Customer Portal

We have provided this customer portal to allow you to access important information about your systems, key monitoring platforms to analyse your renewable energy devices and contact us if you have a problem.

Help & Support

If your query is more complex and you would like to speak to someone, our office telephone lines are open Monday to Friday, 09:00 to 17:00. Please note, our office is closed during all public bank-holidays and on weekends. If you wish to email your questions to us, use the address found below. 

Existing customers may also use the form below to get in contact with a member of staff. Any new inquiries will not be answered using this form.

This portal is for
existing customers.

If you are an existing customer, please proceed to the portal. For any new enquiries, please visit pure-energy.uk.